Privacy Policy

Last updated: October 8, 2026

This Privacy Policy explains how Nexivo Inc ("we", "us", "our"), operating nexivoinc.online, collects, uses and protects your personal information when you use our website or contact us by phone or email. We serve customers in the United States and Canada and handle personal information in line with applicable privacy laws, including Canada's PIPEDA and relevant US state laws.

1. Information we collect

• Contact details: name, email address, phone number.
• Trip details: pick-up and drop-off locations, dates, vehicle preferences, driver age and number of travelers.
• Booking details: information needed by the rental supplier to complete your reservation.
• Technical data: IP address, browser type, device information, pages visited and cookies.

2. How we use your information

• To respond to your enquiries and provide car rental booking assistance.
• To share necessary booking details with the rental supplier that fulfills your reservation.
• To send booking confirmations, updates and service messages.
• To improve our website and measure advertising performance.
• To meet legal, accounting and fraud-prevention obligations.

3. Sharing your information

We do not sell your personal information. We share it only with rental suppliers needed to fulfill your booking, payment processors, service providers who help us run our business (under confidentiality obligations), and authorities when required by law.

4. Cookies & advertising

We use cookies and similar technologies for site functionality, analytics and advertising (for example, Google Ads conversion tracking). You can control cookies in your browser settings and opt out of personalized ads through Google's Ad Settings.

5. Data security

We use reasonable administrative, technical and physical safeguards to protect your information. No internet transmission is completely secure, so please do not send full card numbers or passwords by email.

6. Data retention

We keep personal information only as long as needed for the purposes above or as required by law, then securely delete or anonymize it.

7. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, withdraw consent, or opt out of marketing. California residents may have additional rights under the CCPA/CPRA. To make a request, email info@nexivoinc.online.

8. Children's privacy

Our services are not directed to anyone under 18, and we do not knowingly collect their information.

9. Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows the latest version.

10. Contact us